Terms and Conditions

This website with URL address bioscor.com.au is owned and operated by BIOSCOR INTERNATIONAL PTY LTD ABN 86 057 047 695 (Bioscor). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern bioscor.com.au’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.

The term ‘bioscor.com.au’ or ‘us’ or ‘our’ or ‘we’ refers to bioscor.com.au, the owner of the website, whose registered office is ABN 86 057 047 695, Victoria. The term ‘you’ or ‘your’ refers to the website user.

Bioscor reserves the right to amend these Terms and Conditions from time to time.

Your use of this website is subject to the following terms and conditions:

  1. Who are we?

1.1 Bioscor International Pty Ltd ABN: 86 057 047 695
Address: 182 Huntingdale Road, Oakleigh East 3166 VIC Australia
Email: info@bioscor.com.au

1.2 Bioscor is a clinic that offers Hair Loss treatments and Cosmetic Medicine procedures. The website www.bioscor.com.au provides information for the aforementioned and also facilitates confidential tele-consultations (video/phone call) with Australian registered doctors (Bioscor Doctors).

1.3 Our website content and any communications you have with Bioscor representatives (other than Bioscor Doctors) do not constitute medical advice. You should always obtain medical advice from a Bioscor Doctor or your regular doctor to ensure any particular medication or treatment is suitable and safe for you.

2. Services

2.1 You and your assigned Bioscor Doctor are responsible for the conduct of the consultation and all information or communications made including phone call or secure video call platform.

2.2 Bioscor Doctors have the same obligations to you as if they were consulting you in person. Bioscor Doctors will make notes of their consultation with you and it is their responsibility to hold and maintain your records as required by law. Bioscor may from time to time access the notes made by your Bioscor Doctor.

2.3 Bioscor makes no warranties that an online consultation with a Bioscor Doctor is suitable for you; you use the service at your own discretion.

3. Intellectual Property

3.1 All material on the Website, including the text, information, graphics, trading names, logos, design, layout, downloads, pricing, products and services (Content) is owned by or licensed to Bioscor. You must not reproduce, transmit, adapt, distribute, sell, modify, publish or store Content for any purpose, other than with the prior written consent of Bioscor, or as permitted by law. All rights of Bioscor are reserved.

3.2 ‘Bioscor’ and aspects of the Bioscor logo are trade marks of Bioscor.

3.3. Trademarks used on the Website to describe third parties and their products are trade marks of those third parties.

4. Linking and Third Party Content

4.1 You must not link to, frame or mirror any part of the Website without Bioscor’s written authorisation.

4.2 The Website may contain links to or display the content of third parties (Third Party Content), including links to websites operated by other organisations and individuals (Third Party Websites). Third Party Content and Third Party Websites are not under the control of Bioscor. Bioscor does not endorse, approve or make any warranty or claim regarding Third Party Content, Third Party Websites or the products, services or information available on any Third Party Website, or in respect of the owner or operator of a Third Party Website or their conduct. If you use or rely upon Third Party Content or Third Party Websites, you do so solely at your own risk.

5. Your Conduct

5.1 You must not:

5.1.1 use the Website in breach of any applicable laws or regulations;

5.1.2 use the Website for commercial purposes (including for competitive advantage or to the competitive disadvantage of Bioscor);

5.1.3 use the Website to harm, abuse, harass, stalk, threaten or otherwise offend others;

5.1.4 interfere with, disrupt, or create an undue burden on the Website;

5.1.5 upload, post, transmit or otherwise make available any material that:

5.1.5.1 is not your original work, or which may infringe the intellectual property or other rights of another person;

5.1.5.2 is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive, pornographic, vulgar, profane, indecent or otherwise unlawful, including material that racially or religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability;

5.1.5.3 includes an image or personal information of another person unless you have their consent;

5.1.5.4 you know or suspect, or should reasonably know or suspect, to be false, misleading or deceptive;

5.1.5.5 contains large amounts of untargeted, unwanted or repetitive content; or

5.1.5.6 contains financial, legal, or other professional advice.

Without limiting the above, you will not and will not permit a third party to:

5.1.6 use any method or process (including data scraping, web-bots, collection or accumulation tool, robot, spider or scripted responses) for the purpose of obtaining, processing, copying, replicating, distributing, reconfiguring, republishing, viewing, assessing, analysing, modifying or repacking the Content;

5.1.7 use, obtain, or attempt to obtain from the Website, information in order to identify or discover pricing, underwriting, rating and related business methodology or systems; and

5.1.8 do anything which will or may damage, disrupt access to or interfere with the proper operation of the Website.

If you believe that a user has breached any of the above conditions, please contact us.

5.2 Bioscor reserves the right to block or suspend any user of its Website, and to modify or remove any material uploaded, posted, transmitted or otherwise made available on the Website by any user, without notice. By uploading, transmitting, posting or otherwise making available any material via the Website, you grant Bioscor a non exclusive, worldwide, royalty-free, perpetual licence to use, reproduce, edit and exploit the material in any form and for any purpose, and unconditionally waive all moral rights as defined by the Copyright Act 1968. For the avoidance of doubt Bioscor will not use, reproduce, edit or exploit your health information provided to Bioscor.

5.3 Bioscor is not responsible for, and accepts no liability with respect to, any material uploaded, posted, transmitted or otherwise made available on the Website by any person other than Bioscor. Bioscor does not endorse any opinion, advice or statement made by any person other than Bioscor.

5.4 You agree to indemnify Bioscor and each of the officers, employees, agents, contractors, suppliers and licensors (collectively Affiliates) of Bioscor in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Terms and Conditions, or any other default or wrongful conduct in relation to the subject matter of these Terms and Conditions, on the part of you or any of your Affiliates.

6. Cookies

A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors experience the Website. This information will help to better adapt the Website to suit personal requirements.

We may use third-party vendors to show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our Website. We may also use analytics data supplied by these vendors to inform and optimise our ad campaigns based on your prior visits to our Website.

While cookies allow a computer to be identified, they do not contain personal information about a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.

7. User Content

7.1 In these terms of use, ‘your content’ means material (including, without limitation, text, images, audio material, video material and audio-visual material) that you submit to our website through the form or email feature, for whatever purpose.

7.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty free licence to use, reproduce, adapt, publish, translate and distribute your content uploaded to our website through the form feature in any existing or future media. You also grant us the right to sub-license these rights and the right to bring an action for infringement of these rights.

7.3 Any information uploaded to our website through the form feature will be treated as confidential information between the User and Bioscor and will not be published on our website or made available publicly.

7.4 You warrant and represent that your content will comply with these terms of use.

7.5 Your content must not be illegal or unlawful, must not infringe any third party’s legal rights and must not be capable of giving rise to legal action whether against you or us or a third party.

7.6 You must not submit any content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

7. 7 We reserve the right to edit or remove any material submitted to our website through the form feature, or stored on our servers, or hosted or published upon our website and we will store and maintain records as required by law.

7.8 Notwithstanding our rights under these terms of use in relation to your content, we do not undertake to monitor the submission of content uploaded to the form feature, or the publication of such content on, our website. This clause is intended to disclaim editorial responsibility for content.

7.9 We will store and maintain all material and records as required by law.

8. Liability

8.1 To the extent permitted by law, Bioscor is not liable for any loss or damage, howsoever caused, which may result from your use of or failure to access the Website, the content contained on the Website or due to the fact that Website content is wrong, incomplete or out of date.

8.2 To the extent permitted by law, Bioscor disclaims any liability arising from the actions of Bioscor Doctors. The liability for the actions of Bioscor Doctors, including advice provided and prescriptions prepared and filled through the WEBSITE, rests solely with those third parties providers.

8.3 All health-related queries should be directed to Bioscor Doctors and not to Bioscor. Bioscor will organise the Bioscor Doctor to contact you should you have any of these queries.

9. Warranty and Disclaimer

9.1 By accessing our Website, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus transmitted by the Website or by any Third Party Content or Third Party Website.

9.2 To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with the Website and its use are hereby excluded. By accessing our Website, you agree to indemnify Bioscor and each of its Affiliates for any loss, damage, costs or expenses whatsoever suffered by any person or entity arising out of or in any way connected with your access to the Website.

9.3 Bioscor does not warrant that the products and services provided through the Website are fit for your intended purpose. All products and services provided through the website are provided on an ‘as is’ basis without warranty of any kind, express or implied.

10. Privacy Policy

10.1 Bioscor’s Privacy Policy is incorporated by reference into these Terms and Conditions. By using the Website, you acknowledge the Privacy Policy.

11. Refunds Policy, Dispatch & Deliveries Policy

11.1 All prices listed are exclusive of GST and shipping costs where relevant.

11.2 Refunds: Subject to rights that cannot be waived under Australian Consumer Law, the subscription price can only be refunded when a) you let us know you would like to cancel your order and goods have not yet been dispatched b) our we cannot fulfil your order due to lack of stock c) a product or pricing error is identified. We can only refund back to the payment method and card used for the original charge.

11.3 Delivery: After the doctor approves the treatment and issues a prescription,  your goods will be sent within 3 business day of a successful consultation taking place. Your goods will be delivered by Australia Post. Delivery times by Australia Post differ, depending on your shipping address, please visit auspost.com.au/ for exact timelines, terms and conditions.

12. Jurisdiction

These terms and conditions are governed by the laws of Victoria, Australia.

13. Contact

If you have any queries regarding these terms and conditions, please contact us at info@bioscor.com.au.