We will greatly appreciate it if you can give us advanced notification if you are running late. While we are aware that it is not always possible to be on time, we hope you understand by running late to your appointment, it puts pressure on our staff and delays other patients’ appointments. Please notify us if you believe you will be running late so we can try and accommodate you, either by rescheduling you a little later in the day where possible so that it does not conflict with our other customers.
If you are running late for your appointment, Bioscor reserves the right to reduce your treatment time or reschedule your appointment. In the unfortunate circumstances where we are not able to perform your treatment, your deposit will be forfeited or a cancellation/no show fee will apply; this is especially in the case where the staff member is not able to utilise that time for another client.
Contact us on 03 9544 7429 for more information.