5. Log back into your Email inbox to see if you have been sent the “Password Reset Request” email from us.
If you do not receive it immediately, just wait 10 minutes.
If you do not see it in your Email inbox, please check your Junk mail or Spam inbox.
Sometimes we may need to wait a little longer for the email to arrive. If you do not receive anything within 24 hours, you can choose to try steps 1 -5 again.